Responsible Management Report 2020
Colombia Telecomunicaciones S.A. E.S.P. operates under the trademark Movistar. It is a joint-stock and mixed company, with the Colombian Government –Ministry of Finance and Public Credit– holding a 32.49984282% share and Telefónica Hispanoamérica S.A. holding a 67.49937427% share. The remaining percentage is held by minority shareholders.
Although this report only presents information on Telefónica in Colombia, it is important to mention that Telefónica S.A. operates in 14 countries under the trademarks Telefónica, Movistar, Vivo and O2.
NIT. 900.847.726-9
No. of shares: 2,301,779,819
%: 67.49937427
NIT. 899.999.090-2
No. of shares: 1,108,269,271
%: 32.49984282
Radio Televisión Nacional de Colombia - RTVC
NIT. 900.002.583-6
No. of shares: 10,000
%: 0,00029325
Eduardo Cárdenas Caballero
NIT. 19.210.431
No. of shares: 826
%: 0,00002422
Instituto de Vivienda de Interés Social y Reforma Urbana del Municipio de Bucaramanga - INVISBU
NIT. 804.001.897-0
No. of shares: 2
%: 0,00000006
Shirley Puentes Mercado
NIT. 32.771.179
No. of shares: 9,950
%: 0,00029178
Jhon Jairo Gutiérrez Torres
NIT. 72.225.428
No. of shares: 498
%: 0,00001460
Caja de Previsión Social Municipal de Bucaramanga
NIT. 890.204.851-7
No. of shares: 2
%: 0,00000006
Patricia Cepeda Rodríguez
NIT. 22.656.420
No. of shares: 1,493
%: 0,00004378
Canal Regional de Televisión Ltda. TEVEANDINA
NIT. 830.005.370-4
No. of shares: 200
%: 0,00000586
Cooperativa de Empleados de las Empresas Públicas de Bucaramanga Ltda.
NIT. 800.093.901-1
No. of shares: 2
%: 0,00000006
Darío Cárdenas Navas
NIT. 17.066.629
No. of shares: 885
%: 0,00002595
Área Metropolitana de Bucaramanga
NIT. 890.210.581-8
No. of shares: 2
%: 0,00000006
Central de Inversiones S.A. -CISA-
NIT. 860.042.945-5
No. of shares: 1
%: 0,00000003
The Company’s mission is to make our world more human, connecting people’s lives. This involves putting technology at people’s service.
The values that define the Company are:
Open
The best solutions are achieved by working in a collaborative, friendly and transparent way. The Company is an open system where everybody counts.
Bold
We offer innovative solutions, transforming people’s lives and making them easier. We are willing to change to do better.
Trusted
We are honest, straightforward and committed, providing a secure connection with the best quality.
(5,518 direct employees + 722 temporary employees + 15,625 contractor company employees)
More than 19 million customers access the telecommunications services offered by the Company with ample national coverage, which can be consulted via the following QR code:
In the fourth quarter of 2017, Colombia Telecomunicaciones started an operating integration process with its subsidiaries Metrotel S.A. E.S.P. and Telebucaramanga S.A. E.S.P. to capture synergies and progress in their legal integration.
The business, trademark and administrative integration of Metrotel and Telebucaramanga with Colombia Telecomunicaciones was carried out in 2018. Consequently, as of November
2018, Metrotel and Telebucaramanga operate under the Movistar trademark and, additionally, the administrative work was carried out by Colombia Telecomunicaciones.
After obtaining authorization from the Financial Superintendence on May 13, 2020, the public deed for merger was completed on May 27, 2020, and it was registered in the Business Registry of the Bogotá Chamber of Commerce on May 28, 2020.
The Company successfully completed the international Integrated Management System certification by the AENOR certifying body:
The increase in the scope for the quality of supply, operation and maintenance processes of the digital services and data center was included. Additionally, the Company has Gold Membership with Microsoft and it has the four certifications of Microsoft Azure (two Azure Administrator, one Azure Architect Technologies, and one Azure Architect Design).
Furthermore, taking into account that the Company is interested in having the best infrastructure for support and leverage to meet the business requirements, the Orion Data Center was launched in January 2020 and the TIER III Design certification was received for this project in September. This accreditation is awarded by the Uptime Institute, an independent division of The 451 Group and ensures that the topology of the site’s infrastructure meets appropriate criteria for energy, cooling, maintenance and capacity to support any failure in operations.